How mmk03 protects your personal information

This Privacy Policy ("Policy") describes how mmk03 platform ("we", "platform") manages personal information between itself and the players ("you", "user") who use its services. We encourage you to read and follow this Policy. Continuing to use mmk03's services will be taken as your agreement to the terms of this Policy.

1 Types of personal information collected

We collect only the information necessary to provide our services. The types of information that may be collected from players are as follows.

1.1 Information provided directly

• Name, date of birth, and contact details entered when creating an account
• Payment information provided when making deposits and withdrawals
• Messages sent through support requests, Live Chat conversations, and email
• Copies of identity documents such as a National Registration Card or passport provided for identity verification (KYC)

1.2 Information collected automatically

• IP address, browser type, device type, and operating system
• Pages viewed on the website, clicks, and gaming activity records
• Data collected from cookies and similar tracking technologies
• Login and logout records (session log)

2 Purposes for which personal information is used

We use the personal information we collect only for the following purposes.

• Account management — To create, verify, and maintain player accounts
• Payment Processing — To handle deposits and withdrawals via KBZPay, Wave Money, AYA Pay, and CB Pay
• Security and Fraud Prevention — To protect against unauthorized access, financial fraud, and account takeovers
• Customer Support — To provide assistance via 24/7 Live Chat and email
• Legal Compliance — To meet Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
• Service Improvement — To research and develop a better platform experience

3 Personal Data Disclosure and Sharing

We do not sell or rent your personal data to third parties. However, we may share it carefully in the following circumstances.

3.1 Service Providers

We share only the necessary data with companies that provide payment processing, address verification, and technical support services. These companies are required to protect data in accordance with our instructions.

3.2 Legal Requirements

Your personal data will only be disclosed in accordance with the law if we receive a lawful request from judicial authorities, law enforcement agencies, or government bodies.

3.3 Business Succession

In the event of a platform merger, acquisition, or partial sale, player data may be transferred to the succeeding entity. Players will be notified in advance before this occurs.

4 Cookies and Tracking Technologies

Our website uses cookies and similar technologies (local storage) to help improve our service —

• Essential Cookies — Required for the website to function properly and cannot be disabled
• Functional Cookies — Maintain your login session so you do not need to sign in repeatedly
• Analytics Cookies — Help us understand how the service is used and improve the platform

You can block cookies through your browser settings. Please note that doing so may affect the smooth operation of some features.

5 Data Retention Period

We retain players' personal data for as long as we are providing the service and for any additional period required by law or regulatory obligations.

• Account data is routinely deleted 180 days after account closure
• Payment records are retained for the period required under financial compliance regulations
• Customer support records are deleted 90 days after a matter is resolved
• Data that must be retained for legal reasons is kept for the specified period

6 Data Security Measures

mmk03 has put in place technical and administrative measures to protect players' personal data —

• All data transmissions are protected with SSL (TLS) encryption
• Databases and servers are protected by firewalls and access controls
• Staff may only access data that is necessary to carry out their job responsibilities
• In the event of a data breach, affected players will be notified within the specified timeframe
• The security practices of service providers are reviewed on a regular basis

7 Players' Rights

Every player has the following rights regarding their personal data —

7.1 Right of Access

You may request to view the personal data we hold about you. We will respond within 30 days of receiving the request.

7.2 Right to Rectification

You can request correction of any inaccurate or incomplete personal information. Please contact us through customer service.

7.3 Right to Erasure

You can request deletion of your personal information. However, we may continue to retain data that is required by law, or data that is necessary to provide the service during an active account period.

7.4 Right to Object and Right to Withdraw Consent

If you receive unwanted marketing communications, you can contact customer service to object or opt out. Essential service-related notifications will continue to be sent.

To exercise any of these rights, you can reach us at [email protected].

8 General and Special Personal Data

We will not request "special category" personal data — such as health data, political opinions, or religious beliefs — in order to provide our services, and we will not process such data if submitted. Data such as national ID reference numbers provided for identity verification (KYC) is handled in accordance with applicable law.

9 Protection of Children's Personal Data

The mmk03 platform is a service accessible only to players aged 21+. If we discover that personal data of a person under 21 has been collected without our knowledge, that data will be deleted immediately and the account will be suspended.

10 Policy Changes

We may update this Privacy Policy as needed. When any change occurs, we will update the "Last revised date" on this page, and for significant changes we will notify players via their registered contact. Regardless of when a revision takes place, continuing to use the service after a policy change constitutes acceptance of the revised policy.

11 Contact Information

For any questions, data requests, or complaints relating to this Privacy Policy, you can reach us through the following channels —

• Email — [email protected]
• Live Chat — Available 24/7 directly on the website

We commit to responding to data requests within 30 days of receipt.